Frequently Asked Questions
Everything you need to know about our authentic handmade pickles.
Are your pickles handmade or factory-produced?
Every jar of Traditional Bihari Pickles is 100% handmade in small batches. We follow age-old family recipes, sun-drying the ingredients to ensure authentic flavor and texture.
What kind of oil and preservatives do you use?
We use pure kacchi ghani mustard oil as a natural preservative. We do not use any artificial colors, synthetic flavors, or chemical preservatives; the fermentation process and salt act as natural stabilizers.
How long do the pickles stay fresh?
Our pickles typically have a shelf life of 12 to 18 months. Because they are sun-matured, they actually develop deeper flavors over time. We recommend using a clean, dry spoon to avoid contamination.
Do you ship across India and internationally?
We ship to almost all pin codes across India via our courier partners. Currently, we do not offer international shipping directly through the website, but you can contact our support for special bulk requests.
What is your return policy for food items?
Due to the perishable nature of food products, we do not accept returns. However, if you receive a damaged jar or the wrong product, please share a photo within 24 hours for a full replacement or refund.
Is the packaging leak-proof?
Yes, we use food-grade jars with induction sealing and multiple layers of protective bubble wrap to ensure your pickle arrives safely without any oil leakage during transit.